INDEPENDENT DEALER

   Indianapolis, IN | (765) 701-5490

OUR BLOG

11/25/2016

Your Answer To Misleading OEM Practices


Original equipment manufacturers (OEMS) often suggest in owner's manuals, advertisements or through dealership personnel that motorists and enthusiasts must use the OEM-branded oil to comply with the new vehicle or equipment warranty. Some OEMS include warnings of catastrophic engine failure should a non-OEM oil be used. These tactics are especially pervasive in the powersports market and are calculated to create uncertainty and fear in the consuming public to the point that many consumers feel they are at risk when using anything but OEM-branded lubricants. Generally, the public is unaware that it is illegal for a vehicle manufacturer to tie the warranty of its product to the use of the manufacturer's own lubricant.

Federal law seeks to ensure competition within the marketplace, and that specifically includes guaranteeing continuing warranty coverage outside the use of OEM-branded lubricants. In short, you have the right to use the oil of your choice.

If the lubricant did not cause the problem, the OEM warranty cannot be voided, period.


The Warranty Secure Symbol is designed to reassure consumers that simply using AMSOIL synthetic lubricants in place of OEM-branded lubricants, or practicing extended drain intervals when using AMSOIL lubricants, does not void new vehicle or equipment manufacturer warranties.

For the straight story on AMSOIL warranties, contact AMSOIL Technical Services or visit ;www.amsoil.com/ warranty.


Feel Secure Using AMSOIL Products


It is against Federal law for an original equipment manufacturer (OEM) to deny warranty coverage based solely on the brand of lubricant used. ;The Warranty Secure symbol informs consumers of this fact. Using AMSOIL synthetic lubricants in place of OEM-branded lubricants, or practicing extended drain intervals when using AMSOIL lubricants, does not void new vehicle or equipment manufacturer warranties.

According to the Federal Trade Commission:

The Magnuson-Moss Warranty Act makes it illegal for companies to void your warranty or deny coverage under the warranty simply because you used an aftermarket or recycled part.... ;The manufacturer or dealer must show that the aftermarket or recycled part caused the need for repairs before denying warranty coverage. ;(emphasis added)

AMSOIL stands behind its products and the people who use them. If the OEM claims use of AMSOIL products violates the warranty, contact AMSOIL Technical Services (715-399-TECH). For complete information on AMSOIL warranties, contact AMSOIL Technical Services or visit: ;www.amsoil.com/warranty.